After attempting to configure a separate scope/VLAN for our ShoreTel phones, I am still unable to get the phones to pick up an address from the correct scope - with the settings I have listed below it is still picking up from the data scope. When I look under Admin options>Ethernet it doesn't even seem to be picking up the VLAN ID if that helps to provide any insight. I have read very similar threads but nothing identical to the issue we are having so I thought I'd post if someone is able to take a look. I have the 156 option set in DHCP for the VoIP scope according the the ShoreTel for the manual (tried setting it on data scope in addition to VoIP scope - still no luck), have tested with different configurations in the switch and verified with the ISP that the router has the correct IP helper addresses pointed to the correct VLAN on the router (I can provide the router config, as well if necessary) and also have it set up in the switch for VLAN 30 (not sure if that is redundant), as well but still at a loss so I'm starting back at the beginning. Phones will be acting as switch. In the OpenManage Switch Administrator, I have Voice VLAN>Configuration set to VLAN ID = 30. I will post the config in case anyone has a chance to look and sees something obvious that would prevent the phones working when the configuration is set. Working on module 1, port 14 (set in bold face to make it easier to find, and I have also tried on 2/g45 to give an idea of some of the settings I've tested with), I probably could have posted a lot more information, just sure what was relevant so any questions please ask and I'll be glad to answer to the best of my knowledge:
cinsw1#show running-config
!Current Configuration:
!System Description "PowerConnect 6248P, 3.3.10.3, VxWorks 6.5"
!System Software Version 3.3.10.3
!Cut-through mode is configured as disabled
!
configure
vlan protocol group 1
vlan database
vlan 10,20,30,99
vlan routing 30 1
vlan routing 1 2
protocol group 1 1
vlan association subnet 192.168.31.0 255.255.255.0 30
exit
hostname "cinsw1"
stack
member 1 5
member 2 5
member 3 5
exit
ip address none
ip address vlan 99
ip domain-name tpmechanical.com
ip routing
ip route 0.0.0.0 0.0.0.0 10.29.0.1
ip helper-address 192.168.11.28 dhcp
interface vlan 1
routing
ip address 10.29.0.5 255.255.255.0
exit
interface vlan 10
name "Server"
exit
interface vlan 20
name "Client-print"
exit
interface vlan 30
name "Voip"
routing
ip address 192.168.31.5 255.255.255.0
ip helper-address 192.168.11.28 dhcp
exit
username "admin" password f8236c09a8262a5149bd3b956216aea7 level 15 encrypted
username "netcom" password 5fe97ab7f6f8add9eddf034004607002 level 15 encrypted
voice vlan
!
interface ethernet 1/g1
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g2
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g3
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g4
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g5
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g6
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g7
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g8
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g9
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g10
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g11
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g12
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g13
spanning-tree portfast
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 1/g14
spanning-tree portfast
switchport mode general
switchport general allowed vlan add 30 tagged
voice vlan 30
exit
!
interface ethernet 1/g15
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g16
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g17
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g18
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g19
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g20
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g21
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g22
spanning-tree portfast
switchport mode general
switchport general pvid 10
exit
!
interface ethernet 1/g23
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g24
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g25
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g26
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g27
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g28
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g29
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g30
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g31
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g32
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g33
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g34
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g35
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g36
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g37
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g38
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g39
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g40
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g41
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g42
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g43
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g44
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g45
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g46
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 1/g47
switchport mode general
switchport general allowed vlan add 10,20,99 tagged
exit
!
interface ethernet 1/g48
switchport mode general
switchport general allowed vlan add 10,20,99 tagged
exit
!
interface ethernet 2/g1
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 2/g2
switchport mode general
switchport general pvid 10
switchport general allowed vlan add 10
exit
!
interface ethernet 2/g12
switchport mode general
switchport general pvid 20
switchport general allowed vlan add 20
exit
!
interface ethernet 2/g42
spanning-tree cost 20000
spanning-tree portfast
spanning-tree mst 0 external-cost 20000
voice vlan data priority untrust
exit
!
interface ethernet 2/g43
dhcp l2relay
spanning-tree portfast
switchport mode general
switchport forbidden vlan add 20
exit
!
interface ethernet 2/g45
switchport mode general
switchport general allowed vlan add 10,20,99 tagged
exit
!
interface ethernet 2/g47
spanning-tree portfast
switchport mode general
exit
!
interface ethernet 3/g7
switchport mode general
switchport general pvid 10
exit
!
interface ethernet 3/g9
switchport mode general
switchport general pvid 10
exit
!
interface ethernet 3/g25
spanning-tree portfast
switchport mode general
switchport general pvid 20
switchport general allowed vlan add 20
switchport general allowed vlan remove 1
exit
!
interface ethernet 3/g41
negotiation 1000f
spanning-tree portfast
switchport mode general
switchport general pvid 20
switchport general allowed vlan add 20
switchport general allowed vlan remove 1
exit
exit